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What's The Best Virtual Receptionist Available

Published Aug 04, 24
6 min read


OHQ's records are adequate evidence of a charge that is payable unless they are shown to be wrong. Consumer will utilize its sensible efforts to alert OHQ of any kind of billing disagreement within fourteen (14) days of invoice of a billing, adhering to the procedure described in Area 15. If Client disagreements a billing, the billing must remain to be paid in a timely manner nonetheless OHQ will credit or reimburse Consumer if it is later on fairly figured out by OHQ or pursuant to the disagreement resolution procedure detailed in Area 15 that the billing was wrong and the Consumer is qualified to a credit rating or refund.

Such modifications may consist of, without restriction, changes to the amounts of the Subscription Charges or Use Costs for OHQ Paid Services, changes to the usage allocations included in the Prices Strategies, and discontinuation of Prices Strategies. (a) Each such alteration will take result after reasonable breakthrough written notice is given to Customer (for instance, by being published to the OHQ Site), other than that any kind of such modification that affects a Selected Paid Solution will use to Customer starting at the start of a Paid Solution Term starting no less than thirty (30) days from the date which OHQ gives notification of such revision to Client according to Area 16.8.

If Customer does not end its use of any type of afflicted Selected Paid Solution prior to the reliable day of such revision, Consumer will certainly be deemed to have actually consented to such revision relative to such Selected Paid Service. (b) If a Rates Strategy chosen by Client is discontinued, OHQ will certainly provide Customer with reasonable breakthrough notice of no much less than thirty (30) days and Consumer will certainly be offered the alternative of selecting a brand-new Rates Plan from then-current pricing strategies offered by OHQ.

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For avoidance of doubt, this paragraph does not use to changes to the Catalog, which are resolved in Section 7 (virtual automated attendant).1. Client represents that all info given by Consumer and its callers to OHQ (including, without restriction, all call info and information regarding Client's Charge card) is accurate, current and complete at the time it is given to OHQ

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Customer needs to in any way times abide with all regulations, laws, criteria and codes applicable about its use OHQ Offerings and the Client's supply of its services and product to its callers. Customer will certainly not use any OHQ Offerings to take part in, or to encourage or aid others to engage in, any unlawful or deceitful activities.

If a brand-new Paid Service Term starts earlier than three (3) days after such email is sent out, Client will incur the relevant Subscription Cost for the new Paid Service Term (the ""). The effective day of such termination will certainly be either (i) the Asked For Termination Date, or should Consumer not specify a Requested Discontinuation Day, (ii) the last day of the Last Paid Solution Term.

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Where Consumer ends according to this Area 10.1(b): (i). The Subscription Charges that have actually been pre-paid will be retained and the OHQ Offerings available to Client till the last day of the Final Paid Service Term (based on reinstatement costs under stipulation 10.3(e)) and the extra balance of the Prepaid Usage Credit report will be maintained by OHQ for future usage by Customer if Consumer chooses to re-instate or otherwise re-commence the OHQ Service pursuant to Section 10.3(e); or (ii).

(b) Following discontinuation of any type of OHQ Solution, OHQ will not be liable at all for answering telephone calls, taking or supplying messages, or carrying out any type of other activities in link with such OHQ Service. (c) Upon termination of all OHQ Services, OHQ might terminate Consumer's Account and Client's access to the Account.

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(e) Complying with discontinuation of any kind of OHQ Providers, OHQ will have no responsibility to reinstate or otherwise recommence such OHQ Providers. If OHQ chooses (in its discretion) to restore or otherwise recommence an ended OHQ Solutions, OHQ might call for that Client pay a reinstatement fee of $30 (to cover OHQ's reasonable costs in processing the reinstatement) Info collected by OHQ from Customer and its customers may be made use of, revealed and shared by OHQ according to OHQ's privacy policy as offered on the OHQ Website ("") and as might be modified from time to time.

The Controller thus designates the Processor relative to processing activities undertaken during the stipulation of receptionist services. OHQ and Customer recognize and agree that the Processor undergoes the following obligations: The Processor shall follow the relevant Data Security Laws and have to: (a) only act upon the created directions of the Controller and make sure those acting under their authority do the very same; (b) make sure that individuals refining the information are subject to a duty of self-confidence; (c) utilize its best efforts to protect and protect all personal data from unauthorised or unlawful handling, including (yet not limited to) unintentional loss, destruction or damage; (d) guarantee that all processing satisfies the demands of the GDPR and associated Data Security Laws; (e) guarantee that where a Sub-Processor is made use of, they: only engage a Sub-Processor with the prior authorization of the Controller; inform the Controller of any kind of intended modifications worrying Sub-Processors; they execute a composed contract consisting of the very same data protection commitments as laid out in these Terms; recognize that any failing on the part of the Sub-processor to abide by the Information Protection Laws, the Cpu remains fully liable to the Controller for the performance of the Sub-Processor's responsibilities; and help the Controller in giving subject accessibility and enabling data subjects to exercise their civil liberties under the Data Security Rules.

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The Controller will perform appropriate and appropriate onboarding and due persistance look for all Cpus, with a complete evaluation of the required Data Security Legislation needs. The Controller will confirm that the Cpu has appropriate and documented procedures for data breaches, information retention and information transfers in position. The Controller will get proof from the Cpu as to the: (a) verification and reliability of the employees utilized by the Processor; (b) any kind of certifications, accreditations and plans as described in the onboarding procedure; (c) technological and functional measures used in safeguarding the Personal Information; and (d) treatments in place for permitting information based on exercise their legal rights, consisting of (however not limited to), subject gain access to requests, erasure & correction procedures and restriction of processing actions.

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