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OHQ's records suffice proof of a fee that is payable unless they are revealed to be wrong. Client will certainly utilize its affordable efforts to inform OHQ of any kind of billing dispute within fourteen (14) days of invoice of a billing, complying with the process outlined in Section 15. If Customer disagreements an invoice, the billing must remain to be paid on time however OHQ will credit or refund Customer if it is later reasonably figured out by OHQ or pursuant to the dispute resolution procedure described in Section 15 that the invoice was wrong and the Customer is qualified to a credit history or refund.

Such alterations might include, without restriction, adjustments for the Subscription Costs or Usage Fees for OHQ Paid Services, adjustments to the use allowances consisted of in the Pricing Plans, and discontinuation of Rates Strategies. (a) Each such alteration will work after reasonable advance composed notice is given to Client (for instance, by being uploaded to the OHQ Website), except that any kind of such revision that affects a Selected Paid Service will relate to Consumer starting at the beginning of a Paid Service Term beginning no less than thirty (30) days from the day which OHQ gives notification of such revision to Consumer based on Section 16.8.

If Customer does not end its use of any kind of damaged Selected Paid Solution prior to the effective date of such alteration, Client will certainly be regarded to have concurred to such revision with regard to such Selected Paid Solution. (b) If a Rates Strategy chosen by Client is stopped, OHQ will provide Customer with affordable advance notification of no less than thirty (30) days and Client will be provided the choice of selecting a brand-new Rates Plan from then-current prices strategies used by OHQ.

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For evasion of question, this paragraph does not relate to modifications to the Catalog, which are addressed in Area 7 (live virtual receptionist).1. Consumer stands for that all details given by Client and its customers to OHQ (including, without limitation, all call details and details regarding Client's Charge card) is accurate, current and full at the time it is provided to OHQ

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Client has to in all times adhere to all legislations, guidelines, criteria and codes appropriate in connection with its use OHQ Offerings and the Customer's supply of its item and solutions to its callers. Consumer will certainly not make use of any OHQ Offerings to participate in, or to urge or aid others to participate in, any kind of illegal or illegal activities.

If a brand-new Paid Solution Term starts earlier than 3 (3) days after such e-mail is sent out, Consumer will certainly incur the applicable Membership Charge for the new Paid Service Term (the ""). The efficient date of such discontinuation will be either (i) the Asked For Discontinuation Date, or needs to Consumer not state a Requested Discontinuation Date, (ii) the last day of the Last Paid Service Term.

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Where Customer terminates pursuant to this Section 10.1(b): (i). The Registration Charges that have been pre-paid will be retained and the OHQ Offerings available to Client until the last day of the Last Paid Solution Term (based on reinstatement costs under stipulation 10.3(e)) and the extra equilibrium of the Prepaid Use Debt will certainly be preserved by OHQ for future use by Client if Client decides to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).

(b) Following discontinuation of any kind of OHQ Service, OHQ will certainly not be responsible whatsoever for addressing telephone calls, taking or supplying messages, or doing any kind of other tasks about such OHQ Solution. (c) Upon discontinuation of all OHQ Services, OHQ may terminate Consumer's Account and Consumer's access to the Account.

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(e) Following discontinuation of any type of OHQ Solutions, OHQ will have no commitment to restore or otherwise recommence such OHQ Solutions. If OHQ elects (in its discretion) to reinstate or otherwise recommence a terminated OHQ Solutions, OHQ might need that Client pay a reinstatement charge of $30 (to cover OHQ's affordable expenses in processing the reinstatement) Details collected by OHQ from Consumer and its callers might be utilized, divulged and shared by OHQ in accordance with OHQ's personal privacy policy as offered on the OHQ Web Site ("") and as may be changed from time to time.

The Controller hereby designates the Cpu with regard to handling tasks carried out throughout the provision of assistant services. OHQ and Consumer recognize and agree that the Cpu goes through the following responsibilities: The Processor will comply with the appropriate Information Security Rules and need to: (a) only act upon the composed guidelines of the Controller and guarantee those acting under their authority do the very same; (b) make sure that individuals processing the data go through an obligation of confidence; (c) use its ideal efforts to protect and secure all personal data from unsanctioned or illegal handling, consisting of (but not limited to) accidental loss, damage or damage; (d) guarantee that all processing fulfills the demands of the GDPR and associated Information Defense Laws; (e) make certain that where a Sub-Processor is used, they: just involve a Sub-Processor with the prior consent of the Controller; educate the Controller of any kind of desired adjustments worrying Sub-Processors; they implement a composed agreement having the same data protection obligations as laid out in these Terms; understand that any kind of failure on the component of the Sub-processor to abide by the Data Security Rule, the Cpu continues to be completely accountable to the Controller for the efficiency of the Sub-Processor's commitments; and aid the Controller in supplying subject gain access to and enabling information subjects to exercise their rights under the Information Security Rules.

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The Controller will perform adequate and suitable onboarding and due persistance checks for all Cpus, with a complete evaluation of the compulsory Information Security Regulation requirements. The Controller will validate that the Cpu has sufficient and recorded processes for data violations, information retention and information transfers in location. The Controller will acquire proof from the Processor as to the: (a) verification and integrity of the staff members made use of by the Cpu; (b) any kind of certificates, accreditations and policies as described in the onboarding procedure; (c) technical and functional procedures used in securing the Personal Data; and (d) treatments in position for enabling data based on exercise their rights, consisting of (yet not limited to), subject access demands, erasure & correction treatments and limitation of processing steps.